HolyIPTV.com
Welcome to HolyIPTV.com. We are committed to ensuring the satisfaction of our customers and understand that issues may arise where you feel a refund is necessary. This policy outlines the circumstances under which refunds may be granted.
1. Eligibility for Refund
- Trial Period: We offer a 24-hour trial period for new subscribers. If you are not satisfied within this period, you are eligible for a full refund.
- Service Disruption: Subscribers may request a refund if there is a continuous, unresolvable service disruption that lasts for more than 72 hours and is directly attributable to HolyIPTV.com’s infrastructure, excluding issues related to user’s internet connectivity or unauthorized device usage.
- Incorrect Billing: If you were incorrectly billed, please contact us within 7 days of the billing date for a full refund of the incorrect amount charged.
2. Non-Refundable Circumstances
- Content Disappointment: Disappointment with the content offered, changes in content availability, or specific channel requests are not eligible for refunds due to the fluctuating nature of content licensing.
- Compatibility Issues: It is the subscriber’s responsibility to ensure their device is compatible with our service before subscribing. Refunds will not be issued for compatibility-related issues.
- Violation of Terms: Any violation of our Terms of Service will result in immediate termination of your service without a refund.
3. Requesting a Refund
To request a refund, please contact our support team at [support@holyiptv.com] with your account details, the reason for the refund, and any supporting documents. Our team will review your request and respond within 3 business days.
4. Refund Processing
Approved refunds will be processed back to the original payment method within 2-3 business days, depending on your bank or payment provider’s processing times.
5. Changes to the Refund Policy
HolyIPTV.com reserves the right to modify this refund policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to periodically review this page for the latest information on our refund practices.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at [support@holyiptv.com].
This template is designed to be a starting point. Depending on the specific operations, customer base, and legal requirements of HolyIPTV.com, adjustments may be necessary. It’s also recommended to consult with a legal professional to ensure compliance with all applicable laws and regulations.